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Legal information & terms

This page sets out terms of use, intellectual property, consumer rights under Australian law, privacy pointers and how to contact us about disputes or complaints.

Privacy policyContact

Corporate details

Flinero Pty Ltd (ABN 53 482 719 204) is an Australian company registered in New South Wales. Registered office: 88 George Street, Sydney NSW 2000.

Flinero office

Terms of use (high level)

By using flinero.com you agree to these terms. We may revise content, prices and services without notice. Material provided on this site is for general information and is not a substitute for professional advice.

Except as required by law (including the Australian Consumer Law), Flinero, its directors, employees and contractors disclaim liability for direct, indirect, incidental or consequential loss arising from use of this site or services.

All content, images and designs on this site are the property of Flinero or used under licence. Reproduction without express written permission is prohibited.

Our services are supplied in Australia and your statutory rights under the Australian Consumer Law (ACL) apply. Nothing in these terms excludes ACL guarantees that cannot be excluded.

Links to third-party websites are provided for convenience. We do not endorse and are not responsible for third-party content or services.

These terms are governed by the laws of New South Wales, Australia. Where the ACL applies, it will operate to preserve consumer rights.

Privacy & data handling (summary)

Our detailed privacy policy is available at privacy.html. Summary: personal data is collected to provide services, quotes and support. We retain personal information only as long as necessary and implement reasonable safeguards.

Requests to access, correct or delete personal data should be sent to flinero@hotmail.com. For privacy complaints we will follow the process described below.

Privacy illustration

Complaints & dispute resolution

If you have a complaint about our services, please contact us first at flinero@hotmail.com or call +61 43 792 8415. We aim to respond within 10 business days.

If unresolved, consumers in Australia can seek external assistance via the Australian Competition and Consumer Commission (ACCC) or NSW Fair Trading depending on the issue. For privacy complaints, you may contact the Office of the Australian Information Commissioner (OAIC).

Response target
10 business days
Escalation: ACCC / NSW Fair Trading / OAIC where applicable

Accessibility

We aim to make our site accessible. If you have difficulty using the site or need information in an alternative format, contact us at flinero@hotmail.com and we will work with you to provide the information.

Legal representative
Legal contact
Sarah Miller, Legal Affairs
TypeContact
General legalflinero@hotmail.com
Phone+61 43 792 8415
Registered office88 George Street, Sydney NSW 2000

Changes to this page

We may update this legal page from time to time. The "Effective date" below shows the most recent update. Continued access after changes indicates acceptance.

Effective date: 1 July 2026

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