Privacy Policy

This Privacy Policy explains how Flinero Pty Ltd (we, us, our) handles personal information in connection with interior design and related services in Australia. We are committed to responsible collection and use of data in line with applicable Australian privacy principles.

Information we collect

We may collect details you provide directly, such as name, email, phone number, project address, preferences, and any files or drawings you choose to share. We may also create records relating to consultations, proposals, schedules, and invoices. When you visit our website, we may collect analytics data, device information, and approximate location derived from your IP address. Cookies may be used to support site functionality, measure engagement, and remember preferences.

How we use information

We use personal information to deliver and improve our services, respond to enquiries, prepare proposals, manage projects, arrange procurement, and maintain client accounts. Analytics help us understand content performance and refine user experience. With consent where required, we may send updates about materials, lighting, or planning insights. You can opt out of marketing messages at any time using the instructions in the message or by contacting us.

Sharing and disclosure

We may share information with trusted suppliers and contractors engaged to help deliver design work, including joiners, lighting specialists, and logistics partners. These parties receive only the details necessary for their tasks and are expected to handle information carefully. We may also disclose information to professional advisers, insurers, and regulators where appropriate, or as required by law, court order, or lawful request from authorities.

Data storage and security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, or loss. Measures include access controls, secure devices, and policy-based retention. While safeguards reduce risk, transmission and storage involve inherent uncertainties. We encourage clients to avoid sending unnecessary sensitive information unless specifically required for a brief.

International transfers

Our cloud service providers may operate in multiple regions. Where information is processed outside Australia, we take steps intended to protect it consistently with this Policy and applicable standards.

Retention

We retain records for periods aligned with operational needs and regulatory guidance. When records are *** longer required, we aim to delete or de-identify them using reasonable methods.

Your choices

You may request access to, or correction of, your personal information that we hold. You may also adjust cookie preferences using site controls. If you unsubscribe from updates, we will action the request as soon as practicable.

Third-party content

Our site may feature embedded maps or media that are operated by third parties under their own policies. We encourage you to review their privacy practices to understand how they handle information.

Children

Our services are designed for adults commissioning or managing interior projects. If you believe a minor has provided personal information to us, please contact us so we can address the matter appropriately.

Contact

For privacy questions or requests, contact: Flinero Pty Ltd, 88 George Street, Sydney NSW 2000. Email: flinero@hotmail.com. Phone: +61437928415.

Changes to this Policy

We may update this Policy periodically to reflect changes in practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date. Material updates may be highlighted for clarity.

Effective date: 01 Jan 2026